KYC Policy - Pocket Vault

KYC Policy

Our KYC Policy ensures a secure and compliant trading environment by verifying your identity with the utmost care.

Knowing your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

Pocket Vault holds a zero-tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.

Prevention

Pocket Vault aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method. When you deposit funds, we will require the following documents:

A copy of your valid passport with the signature page/ Government issued Identity card/ Driving License.
A copy of a recent utility bill in your name and address.

Optional

Our Accounts department will request the following documents in case of suspected fraudulent activity or to further verify the client identity and source of funds.

Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back side with the CVV covered).
A signed purchase history of your online transactions.

If you have any questions, please don’t hesitate to contact our customer support: [email protected]

When do I need to provide these documents?

We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit. Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades or withdrawals. Please note that if we will not receive the required documents on file, your pending withdrawals will be canceled and credited back to your trading account. We will notify you on such an event via our system.

How can I send you these documents?

Please scan your documents, or take a high-quality digital camera picture, save the images as jpegs, then upload them through traders’ cabinet or send it to us via mail to [email protected]

How do I know my documents are safe with you?

Pocket Vault holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.

We thank you for your cooperation in helping us make Pocket Vault a safer place to invest

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(PV) is a registered Financial Services Provider with the Government of Fujairah (Trade License: 47023680), UK Trade License: 1643449, and South Africa Affiliate - FSCA (FSP Number: 54240).

Trading Disclaimer:
Participation in Forex trading embodies a significant degree of uncertainty and may not be suitable for every investor. The potential for capital depreciation can substantially surpass your initial investment, emphasizing the necessity of comprehending the formidable perils intertwined with currency trading.

Pocket Vault (PV) does not provide services to residents or citizens of jurisdictions where investment offerings would violate local laws, including but not limited to the United States, Cuba, Iraq, Myanmar, North Korea, and Sudan. The content provided on this website is for informational purposes only and should not be construed as financial, legal, or tax advice. It does not constitute a recommendation or solicitation to invest.